What Features Should You Look for When Choosing a Telehealth Platform?

Jan 04, 2021

If you are just starting out as a Telehealth OT provider, the question of which platform to use for sessions can be a hard decision. Do you need a platform with electronic medical records (EMR)? One that can handle billing? Scheduling options? Specific tech features? These are all things to consider when shopping around for a new platform.

 

When browsing through platforms, here are a few things to consider when choosing what’s best for your practice.

 

  1. No matter what type of platform you are looking for, whether it be telehealth-only, EMR-only, or a combination of both, a top priority is HIPAA compliancy. Ensuring that the platform you select is HIPAA compliant is important for both your patient’s privacy and your own liability. When researching platforms, look for the companies Signed Business Associate Agreement (BAA), which indicates that they are HIPAA compliant.

 

  1. Platform tends to have tiered pricing, which typically follow a free, basic, and...
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